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This product is intended for use on adults and children over 12 years of age. Consult your doctor for use on children under 12.
Usage Instructions :
Tilt head sideways and place 5 to 10 drops of clear canal carbamide peroxide into the affected ear(s), making sure that the tip of the applicator does not enter the ear canal.
Keep drops in ear for 10 minutes by keeping head tilted or placing enclosed ear plugs in ears. It is normal to feel warmth in ear due to carbamide peroxide.
Remove ear plugs. Attach the special drainage collection cup to the enclosed soft silicone bulb to avoid the rinse solution dripping out of your ear. Now fill the bulb with lukewarm water, gently flushing the ear using the enclosed soft silicone bulb.
Use twice daily for up to 3 days, or as directed by a doctor.
Keep out of the sight and reach of children.
Delivery Cost
A delivery charge of €5.95 is applied to orders under €50. We offer free delivery on orders over €50*(*Large and bulky mobility items may incur an additional fee – this will be communicated to you prior to order confirmation)
Delivery Range
At present, we deliver to anywhere within the Republic of Ireland. We do not ship internationally.
Delivery Schedule
We will ship goods within 5 working days of receipt of payment from our Webstore at our Kinsale Road Roundabout, Cork location. We deliver in partnership with An Post and Fastway Couriers. We do not ship on weekends or Bank Holidays. If any goods are out of stock, we will advise you of an expected availability date. Please ensure you include a contact telephone number when ordering with us online.
Once your order has shipped, it will usually be delivered within 3-5 working days (*This is an estimate, based on our current observed delivery times. Deliveries may take longer during busy periods or due to external factors beyond our control)
Delivery Tracking
You can track your order online with An Post Tracking / Fastway Couriers by entering the tracking number you will have received in your shipping confirmation email.
If you have not received a tracking number or cannot locate it, please contact us and we will provide the tracking details for you.
Returns
Damaged Items
All items are carefully inspected by our team prior to dispatch. If an item becomes damaged in transit, you must notify customerservice@phelans.ie no more than 24 hours after receiving your item, as items damaged in transit must be reported to the relevant carrier within 24 hours of delivery.
Returning Unwanted Items
If your online purchase does not fit your needs or requirements, you may notify and return your item within 14 days of receiving your order for a full refund on the price of the product. Returns made up to a maximum of 30 days post-purchase will be issued a credit note for the value of the returned product.
Return Criteria
All items must be returned in "as new" condition, including all original packaging, in order to receive a refund. Please ensure any wheelchairs or rollator is suitable before use, as once the tyres demonstrate signs of use, they cannot be refunded. Where products require assembly, products must be carefully disassembled and repackaged before being returned to us.
See our full returns policy here: https://phelans.ie/returns-policy
