Exterol 5% w/w Ear Drops Solution 8ml

Regular price €8.95
In stock
Spend €50.00 more for Free Delivery

Product Description

Exterol 5% w/w Ear Drops Solution 8ml

Exterol 5% w/w Ear Drops Solution allows ear wax to be released from the ear The presence of urea hydrogen peroxide in the solution loosens the wax by breaking it down into small pieces.

  • Suitable for use by both adults and children

Directions for use:

Only use Exterol in the ears. For adults, children and the elderly:

Repeat the following once or twice daily, normally for 3 to 4 days, until you notice an improvement in your hearing and less discomfort:

Turn the cap anti-clockwise. (This will break the seal when you use the drops for the first time). Remove the cap to reveal the applicator nozzle.

Tilt your head and gently squeeze up to 5 drops into the ear. 

Keep your head tilted for a few minutes so that the drops stay in the ear.

Then wipe away any surplus with a tissue.

Repeat in the other ear, if necessary.

Wash hands after use. 

Do not “plug” the ears with loose cotton wool. 

Always replace the cap after use and return the bottle to the carton.

Note that in some cases excessive ear wax may persist for more than 3 to 4 days, despite softening. If the wax is very hard, the ear drops alone may not be able to clear the ear canal. This may cause some temporary loss of hearing. In these cases you should consult your doctor, nurse or pharmacist for further advice.

Warnings:

Do not use Exterol: 

if you are allergic (hypersensitive) to urea hydrogen peroxide or any of the other ingredients 

if you have a history of ear problems, unless used under the close supervision of your doctor, nurse or pharmacist. 

if you are also putting anything else in the ear (such as other ear drops or a hearing aid). 

if your ear drum is (or has been) damaged. 

if you suffer from dizziness. 

if there is anything else wrong with your ear – such as pain, swelling, discharge, infection or tinnitus (ringing sounds in the ear). 

if you have tried to remove the ear wax using fingernails, cotton buds or other implements. (This is because you might have damaged the delicate inner lining of the ear, leading to swelling or infection.) This could make it painful to use the ear drops. 

if you have had your ear syringed in the last 2 to 3 days – this could also make it painful to use the eardrops.

 

Take special care when using this product: 

If you are in any doubt whether this product is suitable for you, talk to your doctor, nurse or pharmacist before use.

If Exterol gets into the eyes

Take care to avoid getting Exterol into your eyes. 

If this happens, rinse the eye immediately with water for 10 to 15 minutes, holding the eyelids apart and avoiding getting the rinse liquid into the other eye.

Tell your doctor or pharmacist if irritation persists.

 

Taking other medicines and using hearing aids 

It is important not to use Exterol at the same time you are putting anything else in the ear (such as other ear drops or a hearing aid). 

Exterol is not known to affect, or to be affected by, any other kinds of medicines that you may be using.

Contains:

The active ingredient is urea hydrogen peroxide (5% w/w). The other ingredients are 8-hydroxyquinoline and glycerol.

Keep all medicines out the sight and reach of children.

Always consult the Patient Information Leaflet before using this medicine.


Shipping and Returns

Shipping Cost

A delivery charge of €5.95 is applied to all orders under €50. We offer free delivery on online orders over €50*

(*Note - This excludes large furniture items such a beds and chairs that cannot be shipped via courier – if your order does not qualify for free shipping, or is not within the specified free delivery zones, any additional charges will be communicated to you before your order is processed)

Shipping Locations

At present, we ship to anywhere within the Republic of Ireland. We can ship mobility items internationally but this may incur an additional fee. Please contact customerservice@phelans.ie for a quotation

Shipping Schedule

We aim to ship all goods within 5 working days of receipt of payment from our Webstore based at our Kinsale Road Roundabout, Cork location. If goods are in-stock and don't require a medical consultation, they are usually dispatched in 1-2 working days. 

We work exclusively with DPD couriers. We do not ship on weekends or Bank Holidays. If any goods are out of stock, we will advise you of an expected availability date. Please ensure you include a contact telephone number when ordering with us.

Once your order has shipped, it will typically be delivered in 1-3 working days*

(*This is an estimate, based on our current observed delivery times. Deliveries may occasionally take longer during busy periods or due to external factors beyond our control)

Delivery Tracking

You can track your order online with https://tracking.dpd.ie/ by entering the tracking number you will have received in your shipping confirmation email.

If you have not received a tracking number or cannot locate it, please contact us and we will provide the tracking details for you.

Returns

Damaged Items

All items are carefully inspected by our team prior to dispatch. If an item becomes damaged in transit, you must notify customerservice@phelans.ie no later than 24 hours after receiving your delivery.

Returning Unwanted Items

If your online order does not fit your needs or requirements, you may notify us and return your item within 14 days of receiving your order for a full refund on the price of the product. Exchanges can made up to a maximum of 30 days post-purchase for the value of the returned product, if proof of purchase is provided and goods are as-new. 

Return Criteria

No returns of medicine products can be accepted, whether they have been opened or not, once they have left the pharmacy.

All eligible items must be returned in "as new" condition, including all original packaging, in order to receive a refund. Please ensure any wheelchairs or rollators are suitable before use, as once the tyres demonstrate signs of use, items cannot be refunded. Where products require assembly, products must be carefully dis-assembled and repackaged before being returned to us.

You can see our detailed returns criteria for more details.